In the process of debt collection, the first step is usually to make phone calls to the concerned parties just before their invoices fall due and follow-up calls once they fall due. If this fails, the creditor will send letters reminding the debtor to make good his account, or face the risk of facing legal action according to the agreement that was signed by both parties at the commencement of the business transaction.
If the debtor remains passive and/or refuses to settle the debt or makes no effort to explain the cause for the delay in order to come up with a possible solution to the problem, steeper measures must be considered. In these cases, it’s necessary to make physical calls to the debtor’s location – either at his place of employment or business, or at his home.
These are what are referred to as doorstep visits, and are part of the range of services offered by debtcollect.com.sg, your leading legal debt collection services provider in Singapore. Doorstep visits can help us to gauge the financial standing of a defaulting debtor. They are also a useful way of mounting pressure on the debtor to do something to settle outstanding debts; they show that you mean business.
As with all our practices and techniques, doorstep visits to debtors’ premises are conducted within the ethical boundaries set to avoid infringing on their rights thereby giving them grounds to appeal should the matter end in court. Still, we try as much as possible to glean everything we can from the environment and demeanor of the debtor to determine whether he is able to pay back or not. Also, if repossession of assets was part of your agreement in case of defaulting, the visit can help us to identify equivalent assets that can be seized in lieu of the sum owed to you and whether they are in good condition.